privacy policy

Last updated: 6 November 2026

1. WHO WE ARE
This Privacy Policy explains how Cast London Limited ("Cast LDN", "we", "us" or "our") collects, uses, stores and protects your personal information when you visit our website, www.castldn.com, contact us or engage with our casting and talent services.
Cast London Limited is a company registered in England and Wales under company number 15893202, with its registered office at 7 Furnace Avenue, Tunbridge Wells, England TN3 8LB.
We take your privacy seriously and are committed to protecting your personal information in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003 (PECR).
For the purposes of data protection legislation, Cast London Limited is the data controller responsible for your personal information.
2. THE INFORMATION WE COLLECT
We may collect and process the following types of personal information:
Information you provide directly to us:
  • Your name and contact details, including email address, telephone number and postal address.
  • Information submitted through contact forms, email correspondence or other enquiries.
  • Information you provide when expressing an interest in working with us or being considered for casting opportunities.
  • Any other information you voluntarily provide when communicating with us.
Information collected from other sources:
  • Information available through publicly accessible social media profiles and websites.
  • Professional information, photographs, videos and other relevant material made publicly available by you.
  • Information provided to us by third parties where relevant to our casting and talent services.
We will only collect information that is relevant and necessary for our business activities.
Please do not provide sensitive personal information unless we specifically request it and explain why it is required.
3. HOW WE COLLECT YOUR PERSONAL INFORMATION
We may collect your personal information in several ways, including:
  • When you visit or interact with our website.
  • When you complete a contact form.
  • When you email, telephone or otherwise contact us.
  • When you contact us through social media.
  • When you express an interest in being represented, considered or put forward for casting opportunities.
  • When we identify potential talent through publicly available information or professional networks.
  • When information is provided to us by clients, professional contacts or other third parties.
Where we obtain personal information from sources other than yourself, we will handle it in accordance with applicable data protection requirements.
4. HOW AND WHY WE USE YOUR PERSONAL INFORMATION
We use your personal information for the following purposes:
  • To respond to enquiries and communications.
  • To provide information about our casting and talent services.
  • To assess your suitability for potential casting opportunities.
  • To contact you about relevant casting opportunities and potential engagements.
  • To communicate with clients and relevant industry contacts where necessary to provide our services.
  • To manage our business operations and maintain appropriate records.
  • To improve our website, services and communications.
  • To comply with legal and regulatory obligations.
  • To protect our legitimate business interests and enforce our legal rights.
We will only use your personal information where we have a valid legal basis for doing so.
5. OUR LAWFUL BASIS FOR PROCESSING PERSONAL DATA
Under the UK GDPR, we must have a lawful basis for collecting and using your personal information.
Depending on the circumstances, we may rely on the following lawful bases:
Legitimate interests
We may process your personal information where it is necessary for our legitimate business interests, including operating our casting agency, responding to enquiries, identifying potential talent and communicating relevant casting opportunities.
We will ensure that these interests do not override your fundamental rights and freedoms.
Consent
Where required, we will ask for your consent before processing certain personal information or sending direct marketing communications.
You can withdraw your consent at any time.
Contractual necessity
We may process your personal information where it is necessary to take steps at your request before entering into a contract or to fulfil our contractual obligations.
Legal obligations
We may process your personal information where necessary to comply with applicable laws and regulations.
6. CASTING AND TALENT SERVICES
As part of our casting and talent services, we may use personal information to identify, assess and contact individuals who may be suitable for casting opportunities.
This may include reviewing publicly available professional information and social media profiles, as well as information you provide directly to us.
Where appropriate, we may share relevant information, photographs or professional details with clients for the purpose of considering you for a casting opportunity.
We will only share information that is relevant to the particular opportunity and will handle it in accordance with applicable data protection legislation.
If you are put forward for an opportunity, the relevant client may process your personal information in accordance with its own privacy policy.
7. MARKETING AND COMMUNICATIONS
We may wish to send you information about Cast LDN, our services, industry news and relevant casting opportunities.
Where we send marketing communications electronically, including by email or text message, we will comply with applicable marketing and privacy laws.
Where consent is required, we will obtain your permission before sending marketing communications.
You can opt out of marketing communications at any time by:
  • Clicking the unsubscribe link included in our marketing emails, where available.
  • Contacting us at hello@castldn.com.
Opting out of marketing communications will not affect communications that are necessary for an existing enquiry, casting opportunity or contractual relationship.
We will not sell your personal information to third parties for their own marketing purposes.
8. WHO WE SHARE YOUR PERSONAL INFORMATION WITH
We may share your personal information with the following categories of recipients where necessary:
  • Clients and production companies for relevant casting opportunities.
  • Professional contacts and industry partners involved in providing our services.
  • Website hosting providers and IT service providers.
  • Professional advisers, including accountants, legal advisers and insurers.
  • Regulatory authorities, law enforcement agencies or other parties where required by law.
We only share personal information where there is a legitimate reason to do so and take appropriate steps to ensure that it is handled securely.
We do not sell your personal information.
9. HOW WE STORE AND PROTECT YOUR INFORMATION
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, accidental loss, misuse, alteration or disclosure.
Access to personal information is restricted to individuals who have a genuine business need to access it.
Although we take reasonable steps to protect your information, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.
10. HOW LONG WE KEEP YOUR PERSONAL INFORMATION
We will only retain your personal information for as long as reasonably necessary to fulfil the purposes for which it was collected.
Retention periods will depend on the nature of the information and our reasons for processing it.
For example:
  • General enquiries will be retained for as long as necessary to respond and deal with the enquiry.
  • Talent and casting information may be retained for as long as necessary to consider you for relevant opportunities, subject to regular reviews.
  • Information relating to contractual, financial or legal matters may be retained for the period required by applicable laws or to protect our legal interests.
  • Marketing information will be retained until you withdraw your consent or unsubscribe, subject to any necessary suppression records.
When information is no longer required, it will be securely deleted or anonymised.
11. INTERNATIONAL DATA TRANSFERS
Some of the organisations we work with or use to provide our services may process personal information outside the United Kingdom.
Where personal information is transferred outside the UK, we will ensure that appropriate safeguards are in place in accordance with applicable data protection legislation.
You can contact us if you would like further information about any international transfers.
12. YOUR DATA PROTECTION RIGHTS
Under applicable data protection legislation, you may have the following rights:
Right of access: You can request a copy of the personal information we hold about you.
Right to rectification: You can ask us to correct inaccurate or incomplete information.
Right to erasure: You can request that we delete your personal information in certain circumstances.
Right to restrict processing: You can ask us to restrict how we use your information in certain circumstances.
Right to data portability: You can request that certain personal information is provided to you in a commonly used, machine-readable format.
Right to object: You can object to certain types of processing, including processing based on legitimate interests and direct marketing.
Right to withdraw consent: Where we rely on your consent, you can withdraw it at any time.
These rights are subject to certain conditions and exemptions under data protection legislation.
To exercise any of these rights, please contact us using the details below.
13. COOKIES AND WEBSITE TRACKING
Our website may use cookies and similar technologies to ensure that it functions correctly and to improve the experience of visitors.
Cookies are small text files stored on your device when you visit a website.
We will provide appropriate information about the cookies used on our website and obtain consent where required by law before placing non-essential cookies on your device.
You can also manage cookies through your browser settings.
Further information about the cookies used on our website should be made available through our cookie notice or cookie settings.
14. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites or social media platforms.
If you follow these links, you should be aware that those websites have their own privacy policies and terms of use.
We are not responsible for the privacy practices or content of third-party websites.
15. CHILDREN'S PRIVACY
Our website and services are not intended to encourage children to provide personal information without appropriate safeguards.
Where we collect or process personal information relating to individuals under the age of 18 as part of casting activities, we will take appropriate steps to ensure that this information is handled lawfully and that any required parental or guardian involvement and permissions are obtained.
16. MAKING A COMPLAINT
If you have any questions, concerns or complaints about how we handle your personal information, please contact us in the first instance.
You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).
Website: https://ico.org.uk/make-a-complaint
Telephone: 0303 123 1113
17. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business, website, services or applicable legislation.
Any updates will be published on this page, together with the revised date at the top of the policy.
We encourage you to review this Privacy Policy periodically to remain informed about how we protect your personal information.
18. CONTACT US
If you have any questions about this Privacy Policy or how your personal information is used, please contact us:
Cast London Limited
Website: www.castldn.com
Email: hello@castldn.com
Registered office: 7 Furnace Avenue, Tunbridge Wells, England.
Company registration number: 15893202.